Anyone shipping a scope form the US might want to read this

15 years 3 months ago #8519 by dave_lillis
Hi All,
Anyone shipping a scope from the US might want to have a look at this

www.overacker.com/upssucks.htm

I would think twice about using UPS, more like OOPS :lol:

Dave L. on facebook , See my images in flickr
Chairman. Shannonside Astronomy Club (Limerick)

Carrying around my 20" obsession is going to kill me,
but what a way to go. :)
+ 12"LX200, MK67, Meade2045, 4"refractor

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15 years 3 months ago #8521 by James Butler
Yes, like the E37 added to my laser!

Still, great fun sweeping it across the bay and over the mountains.... errr... I mean pointing at objects on the rich tapestry that is The Milky Way.

James Butler

Astronomy Diary - astronomy-diary.blogspot.com/

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15 years 3 months ago #8522 by dave_lillis
heres one of Sherrods supercharge service, it also talks about insurance and selecting a carrier.

www.arksky.org/supercharge.htm#insurance

Dave L. on facebook , See my images in flickr
Chairman. Shannonside Astronomy Club (Limerick)

Carrying around my 20" obsession is going to kill me,
but what a way to go. :)
+ 12"LX200, MK67, Meade2045, 4"refractor

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15 years 3 months ago #8523 by astroguy
Yes, thats what I used. I recommend it. Value for money. And it gives you much more assurance that your scope is really in tip top form when it arrives. Other then a stock scope. Then you just have a lot from the lottery.
The UPS troubles have been itterated in the LX200 board for some time now. They are not really suitabel for this. I'd place my bets on Emery.
I have been dealing with them profesionaly. They are accountable.

Have fun!

Jouke

LX 200 GPS, Williams optics 80mm APO, Meade LPI, Canon 300D, Skymap pro, Lunar phase pro, Image plus, Exploradome.

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15 years 3 months ago #8525 by Wallymee
A lot of the carriers are great once your stuff arrives and is OK.

We've used UPS a few times and their corporate gobbildygook is annoying. The expedited service (I think that's what they used to call it) is the slow one. How'd they think that one up :?

The real test of a carrier though is how they deal with you when problems arise. I've found Fedex good even though they are expensive.

In some of the larger companies there is a policy of immediate denial in the hope that a percentage of the genuine people will drop off and avoid the hassle.

The one to avoid though is the USPS. You get a tracking number (one each for 7 or 8 telescopes) until they arrive in Germany a number of weeks later.

Then they just disappear because the numbering system changes and nobody knows where they are for another couple of weeks.

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15 years 3 months ago #8526 by stepryan

A lot of the carriers are great once your stuff arrives and is OK.

We've used UPS a few times and their corporate gobbildygook is annoying. The expedited service (I think that's what they used to call it) is the slow one. How'd they think that one up :?

The real test of a carrier though is how they deal with you when problems arise. I've found Fedex good even though they are expensive.

In some of the larger companies there is a policy of immediate denial in the hope that a percentage of the genuine people will drop off and avoid the hassle.

The one to avoid though is the USPS. You get a tracking number (one each for 7 or 8 telescopes) until they arrive in Germany a number of weeks later.

Then they just disappear because the numbering system changes and nobody knows where they are for another couple of weeks.


wally,
i think there is a form on their website that if you fill it in they give you a code for a company called gls. that is who delievers usps stuff in europe. had a parcel sort of disappear once that was supposed to be delievered by them. they send out letters asking if you want to accept any customs charges by post from germany for some reason mine went missing. i rang them up with the correct code and the parcel had been sitting in a warehouse in blanch for a week.
stephen.

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15 years 3 months ago #8527 by Wallymee

wally,
i think there is a form on their website that if you fill it in they give you a code for a company called gls. that is who delievers usps stuff in europe. had a parcel sort of disappear once that was supposed to be delievered by them. they send out letters asking if you want to accept any customs charges by post from germany for some reason mine went missing. i rang them up with the correct code and the parcel had been sitting in a warehouse in blanch for a week.
stephen.


That's exactly what happened to us and it literally took ages to track them down. We were getting some stuff in from Orion in the states and they thought everything was lost.

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15 years 3 months ago #8530 by michaeloconnell
Ah yes, GLS. Three letters that should be permanently removed from the alphabet! They are a complete waste of time. I sometimes wonder if they actually know what a parcel looks like. If your don't live in a large town with a street and house number, then they just don't bother even trying. And even if you do, they'll still try and mess up your order. If getting anything expensive from the US, DO NOT get it sent via USPS. All USPS packages get sent from the US to Frankfurt in Germany where they get sorted per country. Then the Irish packages get sent to GLS. Their job is to deliver them in Ireland which is where the problems start. A few months ago I bought a nagler from the US. It went from New York --> Germany --> Dublin where they didn't bother to even try and deliver it. Thus after a few days, they sent it back to Germany and then put if on a ship back to the US. Approx 4 weeks later it arrived in the US. Here, it had to be resent back (with a tracking number to allow me to monitor it) which again involved rerouting it via Germany, who then decided to send it to Greece for some reason, before sending it on to me.

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15 years 3 months ago #8543 by ayiomamitis
Michael et al,

I see references in this thread against using USPS. Any comments about EMS which I think is an expedited service of USPS? They promise delivery in 2-3 days anywhere in the world. I used them once and they seemed excellent.

I am expecting very shortly the arrival of the AP160 and the carrier to be used is something of great personal interest and the timing of this thread is perfect!

Anthony.

Anthony Ayiomamitis
Athens, Greece
www.perseus.gr

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15 years 3 months ago #8545 by dave_lillis
If I were getting a scope from the US (and it would be the only way I'd get a scope given the exchange rates), I'd get it send to Sherrod for supercharging and as he has experiance with shipping this stuff, I'd be fairly happy that I'd get it in one piece and in working order, imagine shipping these monsters back to the US in the case of a serious fault ! (presuming I'd get a meade of course).

Dave L. on facebook , See my images in flickr
Chairman. Shannonside Astronomy Club (Limerick)

Carrying around my 20" obsession is going to kill me,
but what a way to go. :)
+ 12"LX200, MK67, Meade2045, 4"refractor

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15 years 3 months ago #8558 by michaeloconnell
Anthony,
I'm sure your mount will arrive alright. I haven't used EMS so can't comment. When USPS packages arrive in Greece, does the national postal service deliver it or does a private company handle it? Might be worth contacting them every couple of days to ensure timely delivery, especially with an AP160!!

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